1. Definitions

For the purposes of these Terms:

"Account"

A user record you create to access the Service, identified by your email address or third-party sign-in.

"AI Assistant"

The artificial-intelligence-powered chat feature within Family Odyssey that helps with family planning, place suggestions, and similar tasks. It is currently powered by OpenAI's GPT-4.1-mini model.

"AI Insights"

AI-generated narrative features that produce summaries, stories, suggestions, or forecasts about your family — including features such as "Story of Us," "Time Capsule," "Invisible Traditions," "Childhood Architect," "Unrepeatable Window," "Kids-Eye View," "Bonding Forecast," "Family Quest," and "For You, Parent." AI Insights are governed by Section 5 (AI Assistant) together with the specific provisions in Section 5.22.

"Anonymized Data" or "De-identified Data"

Data from which we have removed or hashed direct and indirect personal identifiers (such as names, emails, exact coordinates, device identifiers, and account IDs) so the data cannot reasonably be re-associated with you or your household.

"Child Profile"

A sub-account created and managed by a Parent for a user under 18, with restricted features and parental supervision.

"Content"

Text, images, photos, audio, video, location data, calendar entries, todo items, reviews, and any other material submitted to or generated within the Service.

"Family Circle"

A group within Family Odyssey that lets multiple users share calendars, todos, photos, and other Content with each other. Members may hold different Roles (see Section 7.2).

"Parent"

A parent or legal guardian (18 years of age or older) who creates and manages a Child Profile. Where context permits, "Parent" includes Co-Parent.

"Premium"

The paid subscription tier offering Unlimited AI Family Assistant and an ad-free experience.

"Public Shared Content"

Content that you affirmatively choose to publish to a public, link-accessible URL using a Family Odyssey sharing feature — including Shared Memories (e.g., URLs of the form /m/[token]), Shared Stories (e.g., URLs of the form /story/[token]), and place reviews surfaced on public place-detail pages.

"Service"

The Family Odyssey mobile applications (iOS and Android), website, AI Assistant, AI Insights, Public Shared Content pages, blog, and any related features and APIs we operate.

"Subscriber of Record"

The Family Odyssey user whose Apple ID, Google account, or other accepted payment instrument is charged for a Premium subscription. The Subscriber of Record is the legal counterparty for billing and refunds.

"User Contributions"

Content you submit to the Service.

"You" or "User"

The individual using the Service, or — for a Child Profile — the Parent who manages that profile.

2. Acceptance & Eligibility

2.1 Acceptance

By creating an Account, downloading the app, or otherwise using the Service, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, do not use the Service.

2.2 Eligibility

• Account holders must be 18 or older. Only adults may create and own a Family Odyssey Account.
• Children of any age may use the Service under the supervision and guidance of a Parent or Legal Guardian who holds the Account.
• Children under 13 may not create their own Account; they may use the Service only through a Child Profile created and managed by a Parent (see Section 6).

2.3 Country eligibility

The Service is currently available in countries where Apple App Store and Google Play distribute Family Odyssey. The Service is not directed to residents of countries subject to comprehensive US export sanctions.

2.4 Authority

By accepting these Terms, you represent that you have the legal capacity to do so under the laws of your country and state of residence.

3. Your Account & Security

3.1 Account creation

To access most features, you must create an Account using a valid email address or a supported third-party sign-in (Google, Apple). You agree to provide accurate information and keep it up to date.

3.2 Password and credentials

You are responsible for keeping your Account credentials confidential and for all activity on your Account. Notify us promptly at [email protected] if you suspect unauthorized access.

3.3 Prohibited account actions

You agree not to:

• Create an Account for someone else without their permission;
• Impersonate another person or use a name, image, or identity that is not yours;
• Use offensive, infringing, or impersonating usernames;
• Submit false information.

3.4 Suspension and termination

We may suspend or terminate your Account if you violate these Terms, threaten the safety of other users, or fail to pay fees. We will give you advance notice except where required by law or where the violation creates immediate risk.

3.5 You may close your Account

You may close your Account at any time from in-app Settings > Privacy > Close Account. Closing your Account does not automatically cancel a paid subscription — you must cancel separately through Apple App Store or Google Play.

Soft-delete restore window (first 30 days). For the first 30 days after you initiate closure, your Account is in a soft-delete state and can be fully restored by signing in again or by emailing [email protected]. We show your scheduled hard-deletion date in-app and send a reminder email at day 25. This window exists because account closures are sometimes a heat-of-the-moment decision and we want you to be able to come back without losing your family memories.

After day 30 (hard deletion). Your personal data is deleted within an additional 60 days (90 days total from closure), except where retention is required by law, for an active safety/legal matter, for fraud prevention, or in de-identified form (Section 5.2.1). Public Shared Content links you created are revoked at hard deletion. Content you contributed to a Family Circle that other members continue to use may be retained as described in Section 7.4. Backups and audit logs may persist for an additional period not to exceed twelve (12) months before purge.

If you are the Owner of a Family Circle, closing your Account will end the Circle's shared planning history and any circle-shared Premium subscription you fund (Section 4.8). Before closing, consider transferring Owner role to a Co-Parent (Section 7.8). We will warn you of this consequence at the time of closure and offer the transfer option.

3.6 Responsibility for account access

You are solely responsible for all activity on your Account, including any use by family members or others to whom you grant access. If you allow a child under 13 to use your adult Account directly (rather than through a Child Profile under Section 6), you acknowledge this is contrary to these Terms and you remain solely responsible for any consequences. We are not responsible for monitoring how you share access to your Account.

3.7 Age and role representation

We rely on the age, parental status, and family-role information you provide when creating your Account or any Child Profile. You represent that this information is accurate. If you misrepresent your age, a child's age, or your authority to act as a Parent, any duty Family Odyssey might otherwise owe to a misidentified user is voided to the extent permitted by law.

3.8 Data export and portability

You may request a copy of your personal data and User Contributions at any time from in-app Settings > Privacy > Export My Data, or by emailing [email protected] from your verified Account email. Exports are provided in a structured, commonly used, machine-readable format (typically JSON with attached media files) within 30 days of a verified request, free of charge for the first request in any twelve-month period. This satisfies your portability rights under GDPR Article 20, the UK GDPR, the California Consumer Privacy Act (as amended by the CPRA), and Quebec Law 25, where applicable. We may extend the response window by a further 60 days for complex or voluminous requests and will notify you if we do.

3.9 No multi-account abuse

You agree not to create multiple Accounts to circumvent free-trial eligibility, AI Assistant rate limits, Family Circle size limits, suspension orders, or any other Service limit. We may consolidate, suspend, or terminate Accounts we reasonably believe are operated by the same person to evade such limits.

3.10 Account security and breach response

We follow industry-standard security practices including encryption in transit (TLS) and at rest, hashed password storage (bcrypt/PBKDF2), and access controls. If we discover a personal-data breach affecting you, we will notify affected users without undue delay and consistent with applicable law (GDPR Art. 34, CCPA §1798.82, Quebec Law 25 §3.5, UK GDPR, LGPD, and equivalents). We strongly recommend you enable two-factor authentication where available and use a unique, strong password.

4. Subscriptions & Billing

4.1 Free and Premium tiers

Family Odyssey offers a free tier and a paid Premium tier (Unlimited AI Family Assistant and an ad-free experience). Pricing in your local currency is shown at the point of purchase. We may offer monthly and annual billing intervals, regional pricing, promotional pricing, free trials, and limited-time offers; eligibility for any promotional pricing is at our discretion and limited to one redemption per person unless stated otherwise.

4.2 Apple App Store subscriptions

If you subscribe through the Apple App Store, the following Apple-required disclosures apply:

Family Odyssey Premium is offered as an auto-renewing subscription. Payment will be charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the listed price. Subscriptions may be managed and auto-renewal turned off in your Apple ID Account Settings after purchase. Any unused portion of a free trial period will be forfeited when you purchase a subscription.

Where Apple requires your express consent before applying a price increase (under Apple's price-consent rules), we will request that consent through the App Store at least 30 days before the new price applies. If you do not consent, your subscription will not auto-renew at the new price.

4.3 Google Play subscriptions

If you subscribe through Google Play:

• Payment is charged to your Google Play account upon confirmation.
• Your subscription renews automatically until cancelled in Google Play > Subscriptions at least 24 hours before renewal.
• Uninstalling the app does not cancel your subscription.
• We will give at least 30 days' notice of any price increase and require your opt-in before the new price applies.

4.4 Free trial

IF YOU DO NOT WISH TO BE CHARGED, YOU MUST CANCEL YOUR SUBSCRIPTION AT LEAST 24 HOURS BEFORE THE END OF YOUR FREE TRIAL OR THE END OF THE THEN-CURRENT BILLING PERIOD. Cancellation takes effect at the end of the current period; you retain access until then. Free trials are limited to one per person; multi-account abuse to obtain repeat trials is prohibited (Section 3.9).

4.5 Restore Purchases

You may restore previously purchased subscriptions in the app. Subscriptions are tied to your Apple ID or Google Account, not to your Family Odyssey email.

4.6 Refunds

Subscription fees are charged by Apple or Google, not by Family Odyssey directly. Refund requests must be submitted to Apple App Store or Google Play per their refund policies. We do not process refunds for in-app purchases except where required by your local law (including the EU/UK 14-day cooling-off right under Appendix A.2 / Appendix B.5, the Australian Consumer Law under Appendix D.1, and similar mandatory consumer remedies).

Service-quality goodwill. If you experience a Service-quality issue we caused (an outage, a confirmed product bug, or a similarly material problem) and Apple or Google cannot or will not refund you, you may email [email protected] with the subject line "Service Credit" and a description of the issue. We may, at our discretion, issue an in-app service credit such as additional Premium time or feature credits. This is a goodwill gesture, not an obligation, and does not modify the refund policy above.

4.7 Taxes

Subscription prices include VAT, GST, sales tax, and similar consumption taxes where required by law.

4.8 Family Circle subscriptions and Premium beneficiaries

Premium is built for families. When one adult member of a Family Circle subscribes, Premium benefits extend to the whole Family Circle — every current adult member, plus their associated Child Profiles — at no extra cost. One subscription, up to six adults plus their kids. The following rules govern how circle-shared Premium operates:

The adult who pays is the "Subscriber of Record." The Subscriber's Apple ID or Google account is billed; Premium does not stack across multiple paying members of the same Circle.

• Beneficiary scope. Premium benefits flow to active adult members of the Subscriber's primary Family Circle as of each entitlement check. Members are not entitled to Premium in other Circles they belong to unless they are the Subscriber of Record there too.
• Subscriber leaves the Circle — 14-day Premium continuation grace. If the Subscriber of Record leaves or is removed from the Circle, the remaining adults receive a 14-day continuation grace during which any other adult in the Circle may become the new Subscriber of Record by purchasing their own Premium subscription. If no one takes over by the end of the grace period, Premium benefits for remaining members end at the later of (a) the end of the grace period or (b) the close of the original Subscriber's billing period. The departing Subscriber's Premium follows them to any new primary Circle. We notify remaining adults via in-app banner, push, and email at the start of the grace period and again at day 10.
• Subscriber cancels or refunds. If the Subscriber cancels, fails to renew, or obtains a platform refund, Premium benefits for the entire Circle end consistent with platform rules.
• Account closure of the Subscriber. If the Subscriber closes their Account, the same 14-day continuation grace applies; we encourage Owner-role transfer first (Section 7.8).
• No transfer of billing to another member. A subscription cannot be transferred to a different member's Apple ID or Google account; Apple/Google billing is non-transferable.
• No purchase obligation. Other Circle members are not legally obligated to reimburse the Subscriber. Internal arrangements between household members are outside the scope of these Terms.
• Maximum beneficiaries. Premium beneficiaries are subject to the Family Circle size cap in Section 7.6.

Disputes about who is entitled to Premium within a Circle, or about removal of a Subscriber from a Circle, are governed by Section 7 and Section 6.10 (we are not a custody or co-parenting arbiter).

4.9 Failed payment and grace period

If a renewal payment fails (expired card, insufficient funds, bank decline), the platform (Apple or Google) typically retries for up to 14 days before fully cancelling the subscription. During that grace period, your Premium benefits — and those of your Circle members — may continue, end, or operate in a degraded state at the platform's or our discretion.

We will notify the Subscriber of Record via in-app banner and email on day 1 (initial decline), day 7 (mid-grace reminder), and day 13 (final reminder before cancellation), with a one-tap link to update billing. After the grace period, the subscription is cancelled and you and your Circle revert to Free.

4.10 Chargebacks

If you initiate a chargeback or payment dispute against Apple, Google, or us for a charge that is not the result of fraud or unauthorized use, we may suspend the disputing Subscriber's individual Premium access until the dispute is resolved. Other adult members of the same Family Circle are not penalized for one Subscriber's payment dispute; their Premium benefits, where derived from the disputed subscription, will follow the §4.8 14-day continuation grace if applicable, allowing another adult to take over billing. For confirmed fraud or pattern abuse, we reserve the right to suspend the wider Circle and recover legitimately owed amounts and platform-imposed chargeback fees.

4.11 Promotional codes and credits

We may offer promotional codes, beta-program upgrades, and similar credits from time to time. These are non-transferable, have no cash value, expire on the stated date (or after a reasonable period if no date is stated), may not be combined with other offers, and may be revoked for confirmed fraud, multi-account stacking under Section 3.9, or material breach of these Terms. Tax handling for promotional credits follows your local law.

4.12 Direct billing (web subscriptions, future)

If we offer subscriptions purchased directly through our website rather than through Apple or Google, additional terms (including payment-processor disclosures, refund mechanism, and currency rules) will be presented at checkout and incorporated by reference into these Terms.

4.13 Pause and reactivation

Where Apple or Google supports pausing an auto-renewing subscription, you may pause Premium through the platform's subscription settings. Premium benefits suspend during pause and resume on un-pause. You may also cancel and resubscribe at any time; on resubscription you regain Premium for yourself (and, where applicable, for your Family Circle under Section 4.8). Promotional or win-back pricing may be made available to returning users at our discretion.

4.14 Gift subscriptions

We may offer gift subscriptions (for example, a grandparent gifting Family Premium to an adult child's family). Gift codes are non-refundable, non-cash-redeemable, transferable only to the named recipient, and expire if not redeemed within the period stated at purchase. The recipient must be 18 or older, must accept these Terms, and becomes the Subscriber of Record for their Family Circle on redemption (Section 4.8). Gift subscriptions auto-end at the close of the gifted period and do not auto-renew unless the recipient affirmatively converts to a paid subscription.

4.15 Referral program

We may operate a refer-a-friend program through which existing users invite new users in exchange for service credits, extended trials, or discounts. Program rules (eligibility, credit amount, redemption window, anti-abuse limits) are presented in-app or on a dedicated program page and are incorporated by reference. Referral credits are non-cash, non-transferable, and subject to Section 4.11. Self-referrals, multi-account stacking, and similar abuse violate these Terms (Section 3.9) and may result in credit revocation.

4.16 Plan changes (upgrade and downgrade)

You may upgrade or downgrade between Premium billing intervals (for example, monthly to annual) through the platform's subscription settings. Apple and Google handle proration and effective-date rules per their policies; in general, an upgrade takes effect immediately with proration credit, and a downgrade takes effect at the end of the current billing period. Where direct billing applies (Section 4.12), proration follows the rules disclosed at checkout.

5. AI Assistant

5.1 What the AI Assistant is

The AI Assistant is a feature that uses artificial intelligence to help with family-planning tasks, suggest places, summarize information, and answer questions. You are interacting with an artificial intelligence system, not a human. AI Assistant responses, and the outputs of any AI Insights feature, are visually labeled in-app as AI-generated (for example, a clear "AI" tag on response cards), satisfying the human-readable and machine-readable transparency obligations of EU AI Act Article 50 and equivalent laws in other jurisdictions.

The AI Assistant is intended for use by adults (18+) who hold a Family Odyssey Account. Child Profiles do not have direct access to the AI Assistant chat interface. Where a Parent uses the AI Assistant, they do so on their own behalf as the Account holder; references to family members within prompts are governed by Sections 5.2 and 6.4.

5.2 Powered by third-party AI; what we send and what we don't

The AI Assistant is powered by third-party large-language-model providers. Your prompts and conversation history are transmitted to those providers for processing under their data-processing terms, which prohibit using customer inputs to train their models. We minimize the personal information transmitted to AI providers — we do not send your account email, password, payment information, government identifiers, biometric data, or precise street-level location. The current list of AI subprocessors is provided in Section 11; we may change AI providers and will update Section 11 accordingly.

We further protect your privacy by: (a) replacing family-member names with generic aliases (for example, "Parent1", "Child1") before transmission to AI providers; (b) instructing AI providers not to retain or train on your conversations (via the provider's no-store flag and equivalent contractual zero-retention commitments where available); (c) limiting transmitted location to neighborhood-level precision as described in Section 10.2; and (d) routing requests through AI provider regions covered by EU Standard Contractual Clauses and equivalent transfer mechanisms where required by your local law.

Information about a family member that you include in a prompt — including a child's age, school, allergies, location, interests, or health — is treated as data ABOUT that family member. If the family member is a minor, that information is governed by Section 6 (Child Profiles & Parental Consent) regardless of which Account submitted the prompt. Alias substitution reduces but does not eliminate re-identification risk; please avoid entering uniquely identifying personal facts (full names, full addresses, government IDs) into the AI Assistant.

5.2.1 Use of de-identified data to improve the Service

Family Odyssey is a privacy-aware product. We strive not to share your personal information with third parties beyond the limited subprocessors listed in Section 11 acting on our behalf. Once we have removed direct and indirect personal identifiers from your data — producing De-identified Data as defined in Section 1 — we may use that De-identified Data to (i) train, evaluate, and improve our own AI features, ranking, safety classifiers, and product quality; (ii) generate aggregate analytics; (iii) measure and enhance Service safety and reliability; and (iv) publish aggregate, non-identifying statistics about how the Service is used. We do not attempt to re-identify De-identified Data and we contractually require subprocessors not to do so. We do not use Child Profile data, nor data about identifiable minors, to train AI models, even in de-identified form, except where strictly necessary for safety classifiers protecting minors. If you wish to opt out of having your De-identified Data used for AI feature improvement, you may do so in Settings > Privacy > AI Improvement (where available) or by emailing [email protected].

5.3 AI accuracy and limitations

The AI Assistant uses machine learning and may produce responses that are inaccurate, outdated, biased, or unsafe. Outputs are provided "as is" without warranties of any kind. You are solely responsible for verifying any AI-generated information — including place hours, age-appropriateness, allergen info, safety conditions, and recommendations — before relying on it.

5.4 Not professional advice

The AI Assistant is for general planning convenience only. It is not a substitute for professional medical, legal, financial, mental health, child development, parenting, childcare, or safety advice. For decisions affecting your family's health, safety, or wellbeing, consult a qualified professional.

5.5 Crisis and emergency disclaimer

Family Odyssey and the AI Assistant are not crisis services, mental health providers, or emergency responders. If you or a family member is in immediate danger, having thoughts of self-harm, or experiencing a mental health emergency, stop using the app and contact emergency services:

• United States: 911 or 988 (Suicide & Crisis Lifeline)
• United Kingdom: 999 or Samaritans 116 123
• European Union: 112
• Other countries: your local emergency services

Do not rely on the AI Assistant for emergency guidance.

We are not a crisis service, but we care that you and your family are okay. If you need someone to talk to, please reach out to one of the lines above — they are free, confidential, and there to help.

5.6 Your input license

By submitting prompts, photos, location data, or other content to the AI Assistant, you grant Family Odyssey a worldwide, non-exclusive, royalty-free license to use, store, copy, modify, and transmit that input solely to operate, secure, and improve the Service. We do not use Child Profile inputs to train AI models (see Section 6).

5.7 Output ownership and assignment chain

As between you and Family Odyssey, you own the AI-generated outputs you receive (to the extent such outputs are protectable under applicable copyright or other law). To the extent the underlying AI provider grants Family Odyssey any right, title, or interest in those outputs under the provider's terms, we hereby assign those rights to you on the same terms, conditional on your compliance with these Terms (including Section 5.9). You may use AI Assistant outputs for personal, non-commercial family-planning purposes without further permission. Commercial use of outputs (for example, republishing AI-generated descriptions on a competing site) is permitted only to the extent allowed by both these Terms and the underlying AI provider's terms; you remain responsible for ensuring outputs you publish do not infringe third-party rights or violate law. Other users may receive similar or identical outputs to similar prompts; we make no representation that outputs are unique to you.

5.8 Sensitive information warning; photos and voice attachments

Do not share sensitive personal information with the AI Assistant — including Social Security numbers, financial account credentials, medical records, government-issued IDs, exact home addresses of minors, login passwords, or other secrets. Conversations are transmitted to third-party AI providers and may be retained for service operation and safety review (see Section 5.20).

Photos attached to AI Assistant chats. If you attach a photo to an AI Assistant message, the image content (and limited metadata such as filename and dimensions) is transmitted to our AI provider for the purpose of routing your request and producing a response. We strip GPS coordinates and other location-revealing EXIF metadata before transmission, and we do not use facial-recognition templates against your photos. We do not use photos of children for AI training or advertising (Section 6.6). Photos that you upload to other features (calendar event photos, todo task photos, place reviews) are stored in our encrypted object storage and are not automatically forwarded to AI providers unless you attach them to a chat or invoke an AI feature on them. We participate in industry-standard image-safety scanning (including known-CSAM hash matching) to comply with US 18 U.S.C. § 2258A, the EU Digital Services Act, the UK Online Safety Act 2023, and equivalent laws; confirmed CSAM is reported to the National Center for Missing & Exploited Children (NCMEC) or local equivalents.

Voice / microphone input. Where you grant microphone permission, the AI Assistant may accept voice input. Audio is transcribed (on-device where the platform supports on-device speech recognition; otherwise via a server-side transcription service named in Section 11) and the resulting text is processed under the same rules as a typed prompt. Audio is not retained beyond what is necessary to produce the transcription except where retention is required for safety review (Section 5.20).

5.9 Prohibited AI uses

You may not use the AI Assistant to:

• (a) Train or develop competing AI models;
• (b) Reverse-engineer the Service or extract training data;
• (c) Scrape, bulk-extract, or systematically collect outputs;
• (d) Generate illegal, harmful, harassing, sexually explicit, or child-targeting content;
• (e) Impersonate Family Odyssey or any real person;
• (f) Bypass safety filters or rate limits;
• (g) Make automated decisions affecting third parties (employment, housing, lending, healthcare, immigration, education, insurance);
• (h) Represent AI Assistant outputs as human-authored, as your own original work, or as licensed professional advice; if you share AI outputs publicly or with third parties, you must clearly disclose they are AI-generated.

5.10 Rate limits and fair use

Free-tier accounts have usage limits on the AI Assistant; current limits are shown in-app. Premium subscribers receive generous limits that are far above typical family-planning use. Fair-use thresholds protect the Service from automated abuse and apply only to extreme outliers; Premium use described as "Unlimited" in marketing means there are no per-day or per-message caps for ordinary human use. We may throttle or suspend AI access for users who clearly automate requests, run scripted clients, or otherwise abuse the Service. Where we materially change a quantitative threshold affecting Premium subscribers, we will give reasonable advance notice (Section 22.1).

5.11 Verifying place safety, allergens, and family suitability

Before acting on any AI Assistant recommendation involving children, allergies, dietary restrictions, medical conditions, accessibility, or physical safety, you are solely responsible for independently verifying the relevant information directly with the place, venue, or activity provider. The AI Assistant has no knowledge of any individual's specific medical history, allergies, sensory needs, mobility limitations, behavioral conditions, or special needs unless you explicitly share them, and even then its responses about such matters may be inaccurate, incomplete, or outdated. Always confirm critical safety details — including allergen exposure, age-appropriateness, supervision requirements, accessibility, and venue safety — directly with the venue before relying on the AI Assistant's suggestions.

5.12 No inspection or endorsement of recommended places

Family Odyssey does not own, operate, license, inspect, vet, audit, or endorse any restaurant, park, playground, museum, store, attraction, school, child-care provider, healthcare provider, or other place, venue, person, or third-party service that may be recommended through the AI Assistant. Any recommendation is informational only and does not constitute an endorsement, certification, or guarantee of suitability, safety, quality, or accuracy. We do not warrant the conduct of any third party associated with a recommended place.

5.13 No liability for visited places or third-party conduct

To the maximum extent permitted by law, we are not liable for any injury, illness, allergic reaction, abduction, abuse, harassment, emotional distress, property damage, financial loss, or death arising from your or your family's visit to, reliance on, interaction with, or experience at any place, person, business, or third-party service recommended through the AI Assistant or otherwise discovered through the Service. The risk of physical and emotional safety at any visited place is entirely your own.

5.14 Family members with special considerations

The AI Assistant cannot assess and does not account for the specific medical, developmental, sensory, behavioral, dietary, or mental-health conditions of any family member. If a family member has allergies, asthma, diabetes, autism, ADHD, mobility or sensory needs, anxiety, depression, or any other condition affecting how they may experience a place or activity, you are solely responsible for evaluating each AI suggestion in light of those needs and consulting qualified professionals for guidance.

5.15 Assumption of risk

You acknowledge and agree that your use of and reliance on the AI Assistant is at your own risk. You assume all responsibility for any decisions you make based on AI Assistant outputs, including any consequences to yourself, your family members, your children, or third parties.

5.16 No pre-screening or real-time moderation

We do not pre-review, edit, or moderate AI Assistant outputs in real time before they are delivered to you. Although we apply safety filters and reasonable content controls, we cannot and do not guarantee that AI outputs will be free of inaccurate, biased, offensive, or age-inappropriate content. Reports of harmful output may be sent to [email protected].

5.17 Non-determinism, non-uniqueness, and bias

AI Assistant outputs are non-deterministic — the same prompt may produce different responses across different sessions, users, or moments. We make no representation that any output is unique to you, and other users may receive substantively similar or identical outputs. AI outputs may also reflect biases present in the training data of the underlying AI provider, which we do not control.

5.18 Apparent personalization is not professional advice

Even if the AI Assistant references information you have shared (such as ages of family members, location, or preferences), its responses remain general AI-generated suggestions, not personalized professional advice. The AI Assistant does not know your family the way a qualified professional advisor would, and its apparent familiarity with your family does not constitute a professional relationship of any kind.

5.19 Right to modify, suspend, or discontinue AI features

We may at any time, with or without notice: change the underlying AI model or third-party AI provider; modify, restrict, or disable AI features; impose or change rate limits, content filters, or supported topics; or discontinue the AI Assistant entirely. The AI Assistant's behavior, capabilities, and outputs may change accordingly. We are not liable for any loss arising from such changes.

5.20 Conversation review for safety and abuse

We do not casually read your chats. To keep the AI Assistant safe for kids and families, we may collect, store, and — when our automated safety filters flag a conversation — briefly review the flagged content, in order to: detect and prevent abuse, fraud, and policy violations; investigate safety concerns, including potential harm to minors; comply with legal obligations; and improve the safety and quality of the Service. We do not sell your conversations, and we do not use your conversations to train third-party AI models (Section 5.2). Reviewed content may be shared with our third-party AI providers (where needed for the safety case), with law enforcement (where legally required, including suspected child sexual abuse material reported to NCMEC under 18 U.S.C. § 2258A), or with trusted safety partners. Use of de-identified, aggregated data for our own AI improvement is governed separately by Section 5.2.1.

5.21 Compliance carve-outs

The AI Assistant is not a HIPAA-covered service and is not authorized to receive Protected Health Information. The Service is not designed to handle FERPA-protected student records, GLBA-protected financial data, payment-card information, or other regulated data categories. Do not use the AI Assistant to process, transmit, or store such regulated information.

5.22 AI Insights (generative narrative features)

"AI Insights" are generative narrative features that produce written summaries, stories, observations, or forecasts about your family — for example: Story of Us, Time Capsule, Invisible Traditions, Childhood Architect, Unrepeatable Window, Kids-Eye View, Bonding Forecast, Family Quest, and For You, Parent. AI Insights are governed by all of Section 5 plus the following additions:

• Source data. Insights are generated from data you and your Family Circle have created within the Service (events, photos, todos, profile fields, location history at our standard precision, and prior chat) plus general world knowledge from the underlying AI model.
• Accuracy disclaimer. Insights about your family's history, dynamics, traditions, or developmental milestones are inferences, not statements of fact. They may be inaccurate, incomplete, or based on coincidental patterns. Treat Insights as a conversation starter, not a record.
• No professional assessment. Insights are not a substitute for child-development assessment, family therapy, parenting advice, or medical guidance (Section 5.4 applies).
• Storage and deletion. Generated Insights are stored against your Account and your Circle. You may delete an Insight at any time. Insights about a Child Profile are deleted when the Child Profile is deleted (Section 6.11).
• Family Quest gamification. Where Insights include challenges, quests, or rewards, those rewards are non-monetary, in-app only, and have no cash value. We may modify, expire, or discontinue any quest at any time.
• Sharing. If you choose to share an Insight via a Public Shared Content link, Section 8.7 governs.

5.23 You may use the Service without invoking AI

Use of the AI Assistant and AI Insights is optional. You may use Family Odyssey's calendar, todo lists, Family Circle, place search, photos, and other non-AI features without invoking any AI feature. Some features (for example, the AI Assistant chat tab) are clearly labeled as AI; you can choose not to use them. The Service does not condition access to non-AI features on your use of AI features.

5.24 Feedback and ratings

If you rate AI Assistant outputs (for example, thumbs up / thumbs down) or submit other feedback about AI quality or safety, you grant Family Odyssey a perpetual, irrevocable, royalty-free, worldwide license to use that feedback — in de-identified form — to evaluate, improve, and operate the Service, including training and tuning safety classifiers and ranking models. We do not share your individual ratings with the underlying AI provider for their model training. Suggestions and ideas you voluntarily submit about features or design are governed by Section 8.9 (Feedback license).

5.25 AI incident reporting

To report harmful, illegal, age-inappropriate, biased, or otherwise unsafe AI Assistant or AI Insights output, email [email protected] with the subject line "AI Incident", the approximate date/time, and a description of the output (a screenshot helps). We aim to acknowledge AI incident reports within five (5) business days and to take appropriate remedial action, which may include refining safety filters, retraining classifiers, or restricting topics. Reports concerning suspected harm to a minor are routed to our trust & safety queue for priority review (Section 6.13).

5.26 No real-time human in the loop

Except where Section 5.20 applies (delayed safety review of flagged content), no human at Family Odyssey reviews your conversations in real time before they are returned to you. Treat the AI Assistant as a software tool that runs without supervision.

5.27 Model and system documentation

For information about the capabilities and limitations of the underlying AI model, refer to the model provider's published documentation (for OpenAI's GPT-4.1-mini, see OpenAI's published model and safety pages). We will update Section 11 if we materially change the underlying model.

6. Child Profiles & Parental Consent

6.1 Who can create a Child Profile

Family Odyssey allows Parents and Legal Guardians ("Parents") to create profiles for their children ("Child Profiles"). A Child Profile is a sub-account under the Parent's primary Account. Only a Parent (18+) may create a Child Profile. By doing so, the Parent represents they are the parent or legal guardian of the child and provides verifiable parental consent under:

• The US Children's Online Privacy Protection Act (COPPA);
• The EU GDPR (where applicable);
• The UK GDPR;
• Quebec Law 25;
• And other applicable laws in your jurisdiction.

6.2 Verifiable Parental Consent (VPC)

We obtain verifiable parental consent through one of the following methods:

• (a) Payment method on file: the Parent has a credit card, debit card, or active in-app purchase associated with the Account; or
• (b) Email-plus: the Parent confirms consent via a verified email address combined with an in-app confirmation step.

We retain a record of the consent method, timestamp, and Parent identifier. Parents may revoke consent at any time by deleting the Child Profile or contacting [email protected].

6.3 Children may not create their own Account

Children under 13 may not create or use a stand-alone Account. They may only access Family Odyssey through a Parent-managed Child Profile.

6.4 Restrictions on Child Profile data

We do not use Child Profile data for advertising, marketing, profiling, behavioral targeting, or training AI/machine-learning models — including third-party AI providers (OpenAI). Where supported by the AI provider, we set training-opt-out flags on requests originating from Child Profiles.

6.5 Geolocation for Child Profiles

Location services for Child Profiles are OFF by default. The Parent may enable location only after granting separate, explicit consent. Location data from Child Profiles is treated as personal information under COPPA's amended definitions and is not shared with advertisers or third-party data brokers.

6.6 Photos and biometric data

Photos uploaded to a Child Profile are stored encrypted and are not used for AI training or targeted advertising. We do not collect biometric identifiers (fingerprints, facial templates, voiceprints, retinal scans) from Child Profiles without separate, explicit parental consent.

6.7 Push notifications to Child Profiles

We do not send push notifications to Child Profiles. Notifications related to a Child Profile (such as calendar reminders or activity updates concerning that child) are sent only to the Parent's Account.

6.8 Parental rights

Parents may at any time:

• Access the data collected for a Child Profile;
• Correct or delete that data;
• Revoke consent and close the Child Profile;
• Refuse further collection or use of the child's data.

To exercise these rights, contact [email protected] from the Parent's verified email address.

6.9 Parent as agent and assumption of risk for minors

By creating a Child Profile or allowing a minor in your family to use the Service, you (the Parent) (a) accept these Terms on the minor's behalf and as the minor's legal agent; (b) assume sole responsibility for supervising the minor's use of all features, including the AI Assistant; (c) assume all risk arising from any AI Assistant suggestion relied upon for or by the minor; (d) confirm the minor is using the Service with your knowledge and consent; and (e) agree that California SB 243 break reminders, AI-as-AI disclosure, and self-harm protocols apply where required by law.

6.10 Not a co-parenting, custody, or legal-authority platform

Family Odyssey is not a co-parenting platform, custody-enforcement tool, family-court resource, or legal authority. AI Assistant suggestions and Family Circle activities do not reflect or override any court order, parenting plan, or other legal arrangement. If you have a custody arrangement, you are solely responsible for ensuring your use of the Service complies with that arrangement.

6.11 Child data retention and deletion

We retain Child Profile data only as long as reasonably necessary to provide the Service to your family, in accordance with COPPA §312.10, Quebec Law 25, GDPR Article 5(1)(e), the UK Children's Code, and equivalents. Specifically:

• While active. Child Profile data is retained while the Child Profile is active and the parent Account is in good standing.
• After deletion. When you delete a Child Profile, we delete the child's personal data within 90 days, except (a) backups and audit logs (purged within 12 months), (b) records of parental consent and revocation (retained as long as needed to demonstrate compliance), and (c) data legally required to be retained for fraud, safety, or legal proceedings.
• AI conversation logs. Because we set the no-store flag with our AI providers (Section 5.2), AI providers do not retain your conversations — so in most cases there is nothing on the provider side to scrub. For the limited residual safety logs we keep on our own systems (flagged conversations under Section 5.20), we pseudonymize references to the deleted child within 90 days of profile deletion.
• Inactive Child Profiles. If a Child Profile shows no activity for three (3) years, we will notify the Parent and, absent response, archive the profile in a restricted state and proceed to deletion within an additional 12 months.
• De-identified data. De-identified Data derived from Child Profile activity is not used for AI training (Section 5.2.1).

6.12 Age transitions (13, 16, 18)

Children grow up. We handle age transitions to keep our handling of personal data aligned with the relevant legal regime:

• Reaching 13 (US COPPA threshold). COPPA's requirements for verifiable parental consent no longer apply once the child turns 13. The Child Profile remains under the Parent's Account by default; the Parent may elect to convert the Child Profile to a stand-alone Account, in which case the child must accept these Terms and create credentials.
• Reaching 16 (CCPA "right to know about sale/sharing" threshold; GDPR digital-consent age in many EU member states). If a Child Profile reaches 16 and lives in a jurisdiction where the digital-consent age is 16, prospectively the user is treated as an adult for personal-data-processing purposes (subject to local law); we will prompt for confirmation that the user wishes to continue use, and convert to an adult Account where appropriate.
• Reaching 18. When a Child Profile reaches 18, the user is offered conversion to a full adult Account. The Parent's prior contributions made on the user's behalf remain in the Family Circle as the user's Content; the user assumes ownership and may exercise full data-rights requests directly.
• No automatic age-up of consent. We do not assume that consent obtained from a Parent for a child under 13 continues to validate processing once the child is 13+ in jurisdictions that require fresh consent at that age. We will refresh consent prompts where required.

6.13 Protection of minors and reporting harmful content

Consistent with EU Digital Services Act Article 28, the UK Online Safety Act 2023, the California Age-Appropriate Design Code, and equivalent frameworks, we design and operate the Service with a high level of privacy, safety, and security for minors. Specifically:

• We do not present behavioral advertising to known or likely minors;
• We do not profile minors for marketing purposes;
• Default settings for known minors favor privacy (location off, sharing limited, push notifications routed only to parents — Sections 6.5–6.7);
• We restrict AI Assistant access from Child Profiles (Section 5.1).

Reporting harmful content involving a minor. If you encounter content within Family Odyssey that you believe harms a minor — including child sexual abuse material, grooming, exploitation, bullying, or threats — report it immediately by emailing [email protected] with the subject line "Minor Safety Report" or by using the in-app "Report" function on the relevant content. We aim to acknowledge such reports within two (2) business days, take appropriate remedial action (which may include content removal, account suspension, and law-enforcement referral), and report confirmed CSAM to NCMEC and equivalent national bodies. For emergencies involving an immediate threat to a child, contact local law enforcement first.

6.14 Texas SCOPE Act compliance

For users in Texas, the Securing Children Online through Parental Empowerment (SCOPE) Act (HB 18) applies in addition to COPPA. We provide Parents with controls to manage their child's use of the Service (Section 6.8), restrict targeted advertising and profiling for known minors (Section 6.4), and disclose categories of data collected from minors (described in our Privacy Policy). Texas residents may exercise SCOPE rights by contacting [email protected] from the Parent's verified email; see also Appendix F.

7. Family Circles

7.1 What a Family Circle is

A Family Circle is a private group within Family Odyssey that lets you share calendars, todo lists, photos, and other Content with invited members of your family.

7.2 Roles

Members of a Family Circle hold one of the following Roles. Roles control default access scopes; the Owner may further restrict an individual member's access in Settings.

• Owner: the adult user who created the Circle. Has administrative rights including invite, remove, role-assign, and archive. Each Circle has exactly one Owner.
• Co-Parent: an adult member promoted by the Owner, sharing administrative rights for managing children, calendar, and shared subscriptions. By default, Co-Parents see the same Content as the Owner.
• Caregiver: an adult member (e.g., babysitter, nanny, regular childcare provider) granted limited access for the purpose of caring for the family's children. Default access: shared calendar (events flagged "caregiver-relevant"), shared todos, and the children's first names and ages. Default denials: precise child location, photo libraries, AI Assistant chat history, and full medical or behavioral notes — unless the Owner explicitly enables them.
• Extended Family: an adult member (e.g., grandparent, aunt, uncle) with view access to shared calendar events, photos shared explicitly with the Circle, and Public Shared Content. Default denials: child precise location and todo task assignment for children. May be promoted to Co-Parent by the Owner.
• Member (legacy): users invited under earlier versions of the Service may be classified as "Member" with access equivalent to Co-Parent. The Owner should review and re-classify legacy Members on first opportunity.

The Owner is responsible for assigning appropriate Roles. Granting Caregiver or Extended Family access to child data is at the Owner's discretion and risk. We provide role tooling but do not vet individual members; do not assign roles to people you do not trust to act in your child's best interest.

7.3 Invitations

Owners (and Co-Parents, where the Owner has enabled co-administration) may invite others by email or shareable link. Invited users must accept and create an Account (or sign in) before joining. Invitations remain valid for 30 days; after expiry, the inviter can resend with one tap. Invitations to caregivers and extended family must select the corresponding Role at the time of invitation; default Role for ambiguous invitations is "Extended Family."

7.4 Leaving a Circle

You may leave a Family Circle at any time from in-app Settings. Leaving a Circle doesn't mean losing your memories — you keep what you contributed and can take it with you (Section 3.8). When you leave:

• Content you created remains in the Circle unless you delete it;
• Content others created stays with them;
• Your access to the Circle's shared calendar, todos, and photos is removed;
• If you were the Subscriber of Record for circle-shared Premium, Section 4.8 governs the wind-down (including the 14-day continuation grace).

7.5 Removing a member

The Owner (or a Co-Parent, where the Owner has enabled co-administration) may remove members at any time. Removal is immediate.

7.6 Maximum size

A Family Circle is currently limited to 6 adult members (Parents/Guardians/Adults across any combination of Roles) plus Child Profiles managed by those adults. We may increase or decrease this limit at any time without prior notice. If we reduce the limit, we will give existing Circles that exceed the new limit reasonable notice before requiring members to be removed.

7.7 Custody, separation, and disputed circles

Family Odyssey is not a custody platform (Section 6.10). Where a Family Circle includes adults who are no longer co-parenting (separation, divorce, custody modification), we provide the following neutral mechanisms but cannot adjudicate disputes:

• Owner control. The Owner may remove a member at any time. The removed member retains access to data they personally contributed (via export under Section 3.8) but loses access to the shared Circle.
• Owner succession. If the Owner closes their Account, becomes unreachable, or is removed by us for cause, the Circle may be archived. Members may export their own contributions; ownership does not automatically transfer.
• Disputed removals. If two Owners (e.g., separated co-parents who each formed parallel Circles) dispute access to a child's data, the Parent whose Account holds the Child Profile retains primary authority over that Child Profile's data. Family Odyssey will not act as a custody arbiter.
• Court orders. We will comply with valid court orders affecting Account access or data turnover. Where lawful, we will notify the affected Account holder.
• Caregiver / Extended Family removal. The Owner (or Co-Parent) may remove a Caregiver or Extended Family member at any time. We recommend removing access promptly when a caregiving relationship ends.

7.8 Owner role transfer and succession

Each Family Circle has exactly one Owner, but the Owner role can be transferred so the Circle's history isn't tied to a single account forever:

• Voluntary transfer. The current Owner may transfer the Owner role to any active Co-Parent in the Circle from in-app Settings > Family Circle > Transfer Ownership. The transfer takes effect immediately on the new Owner's acceptance.
• Successor nomination. The Owner may nominate a Successor Co-Parent in advance. If the Owner becomes unreachable for 90 days (no app activity, undeliverable email), the nominated Successor may request promotion to Owner; we will verify identity and the prior nomination before acting.
• Account closure. If the Owner closes their Account (Section 3.5) and has not transferred ownership, we will prompt them at closure to transfer to a Co-Parent. If declined or no Co-Parent exists, the Circle is archived; remaining members may export their contributions (Section 3.8).
• Death or incapacity. Where lawful and on receipt of appropriate documentation (death certificate, court appointment of an estate representative), we will work in good faith with the estate or a nominated Successor to preserve the family's planning history. We are not obligated to provide login access to a deceased user's account; instead, we may transfer Owner role to a Co-Parent or extract data to a verified family representative.
• Subscription continuity. Owner role transfer does not automatically transfer the Premium subscription (Apple/Google billing is non-transferable). The new Owner — or any other adult — may become Subscriber of Record under Section 4.8.

8. Your Content & Photos

8.1 You retain ownership

You own the Content you submit to Family Odyssey (User Contributions). These Terms do not transfer ownership to us.

8.2 License you grant to us

By submitting User Contributions, you grant Family Odyssey a worldwide, non-exclusive, royalty-free, transferable license to host, store, copy, transmit, display, and process your User Contributions solely to operate, secure, support, and improve the Service. This license ends when you delete your User Contributions or close your Account, except where retention is required by law or for an active safety/legal matter.

8.3 License you grant to other Circle members

When you share Content within a Family Circle, you grant other members a non-exclusive license to view and interact with that Content within the Service.

8.4 Photos of children

If you upload photos containing children:

• You represent that you have the legal right to share those photos;
• You agree not to share photos of children who are not in your family or under your guardianship without their parents' consent;
• We do not use photos of children for AI training or advertising.

8.5 Reviews and license to publish reviews publicly

If you submit a review of a place or activity, the review must reflect your honest first-hand experience and must comply with these Terms, the US Consumer Review Fairness Act, the FTC Endorsement Guides, the EU Modernisation Directive (Directive (EU) 2019/2161) on consumer-review authenticity, and other applicable consumer-review laws.

You grant Family Odyssey a worldwide, non-exclusive, royalty-free, sublicensable license to display your review — including your chosen display name and any photos you attached to the review — on public-facing place-detail pages within the Service (including web pages indexable by search engines), in marketing summaries (e.g., aggregate ratings), and in derivative formats (e.g., AI-generated summaries of multiple reviews). We will not display your real name, email, or precise location alongside your review unless you explicitly elect to. You may withdraw your review at any time from in-app Settings or by emailing [email protected]; withdrawal removes the review from public display within a reasonable period (typically 7 days), though cached copies on third-party search engines may persist longer. Reviews must not contain personally identifying information about staff, other patrons, or minors.

8.6 Content removal and DMCA

We may review, edit, or remove User Contributions that violate these Terms or applicable law. To report copyright infringement under the US Digital Millennium Copyright Act (DMCA), send a notice to our Designated Agent at [email protected]. The notice must contain the elements required by 17 U.S.C. § 512(c)(3). We will respond consistent with the DMCA's safe-harbor procedures, including providing counter-notice to affected users.

8.7 Public Shared Content (Shared Memories, Shared Stories, public reviews)

Family Odyssey lets you share certain Content via a public, link-accessible URL — for example, Shared Memory pages (URLs of the form /m/[token]) and Shared Story pages (URLs of the form /story/[token]) so grandparents and friends can view a memory or AI-generated family story without creating an Account. By choosing to share such Content publicly, you grant Family Odyssey a worldwide, non-exclusive, royalty-free license to host, display, and serve that Content on those public URLs to anyone who has the link, until you revoke the link.

• Public means public. Anyone with the link can view the page; the link may be forwarded, screenshotted, or saved by recipients. Search engines may discover and index public pages unless we mark them no-index. Treat sharing as public publication, not private messaging.
• Revocation. You may revoke a share link at any time from in-app Settings > Sharing. Revocation removes our public hosting; cached copies on third-party services may persist outside our control.
• Photos of minors. When sharing photos that include children, you confirm you have the legal right to publish those photos publicly. Sharing photos of children who are not in your family without their parents' consent is prohibited (Section 8.4).
• AI-generated stories. Shared Stories may include AI-generated narrative content. You are responsible for reviewing the story before sharing and for any consequences of sharing AI-generated descriptions of your family.
• Family Odyssey branding. Public Shared Content pages may include the Family Odyssey logo, watermark, an attribution line, and a brief disclosure that some content is AI-generated.
• Public viewers. Visitors to a Public Shared Content URL who do not have a Family Odyssey Account are not bound by these Terms beyond the website-visitor terms shown to them on the page; use of the underlying linked content remains subject to your license to us above.
• Takedown. Subjects of Public Shared Content (or their parents, where the subject is a minor) may request takedown by emailing [email protected]; we will act on valid requests promptly.

8.8 Mailing list, newsletter, and pre-Account communications

Family Odyssey may collect email addresses for newsletter sign-up, waitlist enrollment, beta-program interest, and similar purposes — including from website visitors who have not created an Account. By providing your email for such a purpose, you consent to receive related marketing emails consistent with the US CAN-SPAM Act, Canadian Anti-Spam Legislation (CASL), the UK Privacy and Electronic Communications Regulations (PECR), the EU ePrivacy Directive, and equivalents. We use a double opt-in flow where required by your jurisdiction. Each marketing email contains an unsubscribe link; you may also email [email protected] with the subject "Unsubscribe." We retain mailing-list addresses only as long as you remain subscribed plus a reasonable suppression-list period for compliance.

8.9 Feedback license

If you submit suggestions, ideas, feature requests, bug reports, or other feedback to us (whether via email, in-app form, surveys, social media, or otherwise), you grant Family Odyssey a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, modify, and incorporate that feedback into the Service or any other product, without obligation to compensate or attribute you. Feedback is treated as non-confidential. This Section 8.9 applies to suggestions and ideas; AI rating data is governed by Section 5.24, and your User Contributions are governed by Sections 8.1–8.4.

9. Acceptable Use

You agree not to:

• (a) Violate any law, regulation, or third party's rights;
• (b) Submit false, defamatory, fraudulent, or misleading Content;
• (c) Harass, threaten, or harm any person;
• (d) Post sexually explicit, violent, hateful, or discriminatory material;
• (e) Use the Service to target, profile, or harm minors;
• (f) Use bots, scrapers, or other automated tools to access the Service;
• (g) Disable, interfere with, or circumvent security features;
• (h) Reverse-engineer, decompile, or extract the source code of the app;
• (i) Use the Service to develop competing products or train competing AI models;
• (j) Use the Service in connection with any spam, phishing, or malware;
• (k) Resell, sublicense, or redistribute the Service without our written permission;
• (l) Bypass paywalls or AI rate limits, or use multiple Accounts to evade limits (Section 3.9).

We may suspend or terminate your access for violations.

9.1 Responsible-disclosure safe harbor for security researchers

We welcome good-faith security research. If you act consistently with our published security policy (or, in the absence of one, with industry-standard responsible-disclosure norms — including refraining from accessing other users' data beyond what is minimally necessary to demonstrate a vulnerability, not destroying or exfiltrating data, and reporting to [email protected] with subject line "Security Report" before public disclosure), we will not pursue claims under the US Computer Fraud and Abuse Act, the Digital Millennium Copyright Act §1201, or analogous foreign laws against your good-faith research activities. This safe harbor does not extend to data exfiltration, extortion, denial-of-service, or any activity targeting other users' personal information beyond minimal proof-of-concept.

10. Push Notifications & Location

10.1 Push notifications

With your consent (granted via your device settings), we send push notifications for events such as calendar reminders, family activity updates, AI response readiness, and Family Circle invitations. You can disable push at the OS level at any time.

10.2 Location services

With your consent, we use your device's GPS to provide location-aware features (nearby places, location-based reminders). You can disable location at the OS level at any time. We round location coordinates to neighborhood-level precision (approximately one kilometer) before transmitting them to AI providers or third-party services — we do not send your exact street address. For Child Profiles, location is OFF by default and requires explicit Parent enablement (see Section 6.5).

Foreground vs. background location. By default, Family Odyssey requests "While Using the App" location permission only. Where you opt in to specific features that require background location — for example, location-triggered reminders ("remind me about the dentist when I leave home") — we request "Always" permission and use background location only for that feature. Background location is not used for advertising, profiling, or building a movement history outside features you have explicitly enabled. You can revoke "Always" permission at any time in your device's Settings; affected features will gracefully degrade or disable.

10.3 No background tracking for marketing

We do not use location data for advertising or to build a profile of your movements outside the Service.

10.4 Calendar and Reminders integration

Family Odyssey offers optional integrations that read from and/or write to your device's or third-party calendar systems. The integrations and their data flows are:

• iOS Calendar / Reminders. Where you grant permission, we read upcoming events from your iOS Calendar and Reminders so the Service can suggest related activities and avoid scheduling conflicts. Calendar data read from iOS is stored locally on the device and on our servers only to the extent necessary to provide these features. You can revoke permission in iOS Settings at any time.
• Google Calendar. Where you connect Google Calendar via OAuth 2.0, we request the minimum scopes needed to read and (if you opt in) write events. We use Google Calendar data only to provide the integration's features (event sync, conflict detection, AI-aware scheduling) and not for advertising. We comply with the Google API Services User Data Policy, including its Limited Use requirements: we do not transfer Google user data to third parties except as needed to provide or improve user-facing features, prominently disclosed; we do not use Google user data for serving advertisements; and we do not allow humans to read Google user data unless we have your affirmative agreement, the data is required for security or to comply with law, or the data has been aggregated and de-identified.
• AI training carve-out. Calendar events imported via these integrations are not used to train AI models, including third-party AI providers. They may be referenced by the AI Assistant at runtime to answer your prompts (under the privacy protections in Section 5.2), and they may contribute to AI Insights at runtime (Section 5.22), but the underlying calendar event data is not retained by AI providers (no-store flag) and is not included in our De-identified Data training pool (Section 5.2.1).
• Disconnection. You can disconnect Google Calendar in Settings > Integrations at any time; we delete stored OAuth refresh tokens within 24 hours of disconnection and event data within 30 days of disconnection (subject to backup-purge timelines).

11. Third-Party Services & Subprocessors

Family Odyssey relies on the following third-party service providers ("Subprocessors") to operate the Service. Subprocessors process personal data only on our instructions, under written data-processing terms, and only to the extent necessary for the stated purpose. Use of the Service necessarily transmits some of your information to these providers under their respective terms:

Cross-border transfers. Where personal data leaves the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions with data-export rules, we rely on European Commission Standard Contractual Clauses (2021/914/EU), the UK International Data Transfer Addendum, equivalent provincial mechanisms (Quebec Law 25), the LGPD's international-transfer mechanisms (Brazil), and additional supplementary measures where required (encryption in transit, encryption at rest, pseudonymization for AI-bound data, no-retention contractual flags).

OpenAI specifically. AI Assistant requests are sent to OpenAI under (a) OpenAI's Enterprise / API data-processing terms with the store: false flag set, meaning OpenAI does not retain prompts or completions beyond what is needed to return the response and does not use them to train its models; (b) Standard Contractual Clauses for EU-origin transfers; and (c) the privacy minimizations described in Section 5.2.

We may add or change Subprocessors as the Service evolves. Material changes to Subprocessors that handle personal data will be reflected in this Section 11 with the effective date updated; where required by law (e.g., GDPR Art. 28(2)), we will provide affected users with reasonable advance notice and, where applicable, the right to object.

12. Disclaimers & Warranties

EXCEPT AS OTHERWISE PROVIDED HEREIN OR REQUIRED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

We do not guarantee:

• That the Service will be uninterrupted, error-free, or secure;
• That AI-generated outputs will be accurate, complete, or appropriate for your use;
• That defects will be corrected;
• That recommendations or suggestions will meet your needs.

Without limiting the foregoing, we specifically disclaim:

• Any duty to warn you of risks at any place, business, or activity;
• Any duty of care for the physical or emotional safety of you or any family member at any visited place;
• Any liability for negligent misrepresentation arising from AI Assistant outputs;
• Any warranty of the accuracy, existence, suitability, safety, accessibility, or attributes of any place, person, business, product, or activity referenced or recommended through the Service.

Some jurisdictions do not allow the exclusion of certain warranties; these exclusions may not apply to you. See Section 16 (Local Law Carve-Out).

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAMILY ODYSSEY'S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) ONE HUNDRED US DOLLARS ($100), OR (B) THE TOTAL FEES YOU HAVE PAID TO FAMILY ODYSSEY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE FOREGOING LIMITATION DOES NOT APPLY TO:

• (i) gross negligence, fraud, or willful misconduct;
• (ii) personal injury or death;
• (iii) breach of confidentiality;
• (iv) indemnification obligations;
• (v) mandatory consumer protections under EU, UK, Australian, Quebec, or other applicable law;
• (vi) amounts that cannot be limited under applicable law.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; FOR LOSS OF PROFITS, DATA, GOODWILL, OR USE; OR FOR NON-ECONOMIC DAMAGES INCLUDING EMOTIONAL DISTRESS, PAIN AND SUFFERING, AND LOSS OF CONSORTIUM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EXCEPT WHERE SUCH LIMITATIONS ARE PROHIBITED BY APPLICABLE LAW.

14. Indemnification

You agree to defend, indemnify, and hold harmless Family Odyssey, its affiliates, officers, employees, and partners from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• (a) Your use or misuse of the Service;
• (b) Your violation of these Terms;
• (c) Your User Contributions or Content;
• (d) Your infringement of any third-party right;
• (e) Your or your family's reliance on, sharing of, or actions taken based on AI Assistant outputs, including any third party's reliance on AI outputs you shared;
• (f) Any harm at a place, venue, or activity you or your family visited based on Family Odyssey recommendations.

This obligation does not apply to claims arising from our gross negligence, willful misconduct, or fraud.

15. Disputes & Arbitration

READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

15.1 Let's try to fix it first

If something goes wrong, please tell us — we'd much rather make it right than fight about it. Email [email protected] with the details, and we will work to resolve your issue within 30 days, with a real person on our side. Most disputes are resolved at this stage.

15.2 Binding individual arbitration

Subject to Section 15.4 and Section 16 (Local Law Carve-Out), any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will take place in Columbus, Ohio or by videoconference at the consumer's option.

15.3 Class-action waiver

You and Family Odyssey waive the right to participate in class actions or class-wide arbitration. Disputes will be resolved on an individual basis only. If a court finds this waiver unenforceable, the remainder of Section 15 is severable.

15.4 Opt-out

You may opt out of arbitration by emailing [email protected] within 30 days of first accepting these Terms with the subject line "Arbitration Opt-Out" and your full name. Opt-out does not affect any other provision of these Terms.

15.5 Small-claims exception

Either party may pursue qualifying claims in small-claims court instead of arbitration.

15.6 Governing law

These Terms are governed by the laws of the State of Ohio, United States, without regard to its conflict-of-law principles, except as provided in Section 16.

15.7 EU and UK consumer exception

This arbitration provision and the class-action waiver do NOT apply if you are a consumer in the European Union, the United Kingdom, or any jurisdiction whose laws prohibit pre-dispute mandatory arbitration. Such users retain the right to resolve disputes in their local courts. See Appendix A (EU) and Appendix B (UK).

15.8 Limitation period

Any claim or cause of action arising out of or relating to these Terms or the Service must be filed within two (2) years after such claim or cause of action arose, or such longer period as the consumer-protection law of your jurisdiction requires (your local statutory period prevails to the extent it is longer or where a shorter contractual limitation is prohibited).

15.9 Coordinated and mass arbitration

If 25 or more substantially similar individual arbitration demands are submitted by or with the coordination of the same counsel or coordinated group within a 60-day window ("Coordinated Filings"), the following process will apply, in addition to the AAA Consumer Rules:

• Batch staging. Coordinated Filings will be grouped into batches of up to 50 cases each. Each batch proceeds before a single arbitrator on a staged schedule, with no more than two batches active concurrently. Filing fees for batches not yet active are deferred until the batch is active.
• Bellwether selection. Each side selects ten (10) bellwether cases per batch (twenty per batch total) for initial determination. Findings of law in bellwether cases inform the resolution of the remaining cases in the batch.
• Settlement window. After bellwether determinations, the parties will negotiate in good faith for 60 days to resolve remaining cases in the batch on substantially similar terms.
• Opt-out from batching. Any individual claimant who prefers to proceed outside the Coordinated Filings batch process may opt out of batching by emailing [email protected] with their AAA case number and the subject line "Opt-Out of Batch Arbitration." Opt-outs revert to standard individual AAA arbitration.
• Severability. If a court of competent jurisdiction holds Section 15.9 unenforceable, the remainder of Section 15 (including individual arbitration and the class-action waiver) remains in force and Coordinated Filings proceed as standard individual arbitrations.

This Section 15.9 is intended to make mass arbitration manageable for both parties; it is not a class-action mechanism and does not waive any individual claim.

16. Local Law Carve-Out

These Terms apply to the fullest extent permitted by law. Nothing in these Terms limits or waives any consumer protection, mandatory remedy, or non-excludable right granted to you under the laws of your country, state, or province of residence, including (without limitation) the European Union, United Kingdom, Quebec, Australia, Brazil, Switzerland, Mexico, Japan, South Korea, India, and Canadian federal law. If any provision of these Terms conflicts with such mandatory protections, those protections govern to the extent of the conflict, and the remaining provisions of these Terms remain in full effect.

17. Privacy & Data

How we collect, use, and protect personal data is described in our Privacy Policy (separate document). By accepting these Terms, you also acknowledge our Privacy Policy. If you have a data-rights request (access, correction, deletion, portability, opt-out of sale/sharing), follow the instructions in the Privacy Policy or email [email protected].

18. Changes to These Terms

We may update these Terms to reflect changes in our Service, in law, or in our business practices. For material changes, we will notify you at least 30 days in advance via in-app banner, push notification, or email to your Account email address. Your continued use of the Service after the effective date of an updated version constitutes acceptance. If you do not agree, you must stop using the Service before the effective date.

The current version is identified at the top of this document.

19. Miscellaneous

19.1 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect.

19.2 No waiver

Our failure to enforce any provision is not a waiver of that provision.

19.3 Assignment

You may not assign your rights under these Terms. We may assign our rights to a successor in connection with a merger, acquisition, sale of assets, or similar transaction.

19.4 Force majeure

Neither party is liable for failures caused by events beyond reasonable control. Such events include, without limitation: outages, errors, latency, deprecations, model changes, or moderation actions of third-party AI providers (such as OpenAI), infrastructure providers (such as Apple, Google, Supabase, Cloudflare), or location/data providers (such as Geoapify); changes to AI model behavior or availability; government actions affecting AI services; acts of God, war, or natural disaster.

19.5 Electronic communications

You consent to receive communications from us electronically (email, in-app notifications). These satisfy any legal requirement for written notice.

19.6 Entire agreement

These Terms, the Privacy Policy, and any additional terms specifically referenced constitute the entire agreement between you and Family Odyssey concerning the Service.

19.7 Contact

• Provider: TNSE Trading LLC
• Mail: 620 Keltonhurst Dr, Pataskala, OH 43062, USA
• Email: [email protected]

19.8 Survival

The following Sections survive any termination, expiration, or rescission of these Terms or your Account, to the extent necessary to give them effect: Section 1 (Definitions), Section 5.7 (Output ownership), Section 5.8 (Sensitive information; photos and voice), Section 5.20 (Conversation review for safety), Section 8.2 (License you grant to us, only as necessary for already-shared Content under Section 8.7 and our retention obligations), Section 8.5 (Reviews license, until you withdraw), Section 8.6 (Content removal and DMCA), Section 8.9 (Feedback license), Section 9 (Acceptable Use), Section 12 (Disclaimers), Section 13 (Limitation of Liability), Section 14 (Indemnification), Section 15 (Disputes & Arbitration), Section 16 (Local Law Carve-Out), Section 17 (Privacy), Section 19 (Miscellaneous), and the Appendices to the extent they grant rights or obligations whose nature is to survive.

19.9 No agency; independent contractors

Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, employment, or franchise relationship between you and Family Odyssey. Neither party may bind the other without prior written authorization.

19.10 Headings non-binding

Section headings are for convenience only and do not affect the interpretation of these Terms.

19.11 Counterparts and electronic acceptance

You accept these Terms electronically when you create an Account, sign in, or continue to use the Service after a material change. Electronic acceptance has the same legal effect as a handwritten signature.

19.12 Language

The English-language version of these Terms is the controlling version. Where we provide translations, the translation is for convenience; in case of conflict between the English and a translated version, the English version governs (subject to mandatory consumer-language laws in your jurisdiction, which prevail to the extent of any conflict).

19.13 Third-party beneficiaries

Except where expressly stated (for example, Apple's third-party-beneficiary rights under Section 20), these Terms do not create any third-party beneficiary rights.

19.14 Backups, beta features, and open-source components

Backups. We perform routine backups of Service data for operational and disaster-recovery purposes. We do not guarantee the recoverability of any specific Content from backup; you remain responsible for retaining your own copies of important data (Section 3.8 export).

Beta and experimental features. From time to time we may make beta, preview, or experimental features available. Beta features are provided "as is" without any service-level commitment, may be modified or removed without notice, and may have higher rates of error, incompleteness, or change. Use of beta features may be subject to additional disclosures presented in-app at the time of opt-in.

Open-source components. The Service is built on open-source software components subject to their respective licenses. A list of significant open-source components and their licenses is available on request to [email protected].

19.15 Notice to us

Legal notices to Family Odyssey must be in English, sent to: TNSE Trading LLC, 620 Keltonhurst Dr, Pataskala, OH 43062, USA, with a courtesy copy to [email protected]. Notices are deemed received on actual delivery (mail) or on the next business day after sending (email confirmed receipt).

19.16 Sanctions and export

You represent that you are not located in, ordinarily resident in, or a national of any country subject to comprehensive US embargoes (currently including, without limitation, Cuba, Iran, North Korea, Syria, Russia (in part), and the Crimea, Donetsk, Luhansk, and Zaporizhzhia regions of Ukraine), and that you are not on the US Treasury OFAC Specially Designated Nationals List, the US Commerce BIS Denied Persons List, the EU Consolidated Sanctions List, or other applicable sanctions lists. You will not use the Service in violation of US, EU, or other applicable export controls or sanctions laws.

20. Apple App Store Additional Terms

These additional terms apply to your use of Family Odyssey on Apple-branded devices and supplement the rest of these Terms. In the event of conflict between this Section 20 and other provisions of these Terms with respect to the iOS app, this Section 20 controls.

20.1 Acknowledgement of relationship

You acknowledge that these Terms are concluded between you and Family Odyssey only, and not with Apple Inc. ("Apple"). Family Odyssey, not Apple, is solely responsible for the iOS application and its content. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iOS app.

20.2 Scope of license

The license granted to you for the iOS app is limited to a non-transferable license to use the iOS app on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the iOS app may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.

20.3 Maintenance and support

Family Odyssey is solely responsible for providing any maintenance and support services with respect to the iOS app, as specified in these Terms or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services for the iOS app.

20.4 Warranty

Family Odyssey is solely responsible for any product warranties for the iOS app, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the iOS app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the iOS app to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS app, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Family Odyssey's sole responsibility.

20.5 Product claims

You and Family Odyssey acknowledge that Family Odyssey, not Apple, is responsible for addressing any claims by you or any third party relating to the iOS app or your possession and use of it, including: (a) product-liability claims; (b) any claim that the iOS app fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer-protection, privacy, or similar legislation, including in connection with the iOS app's use of HealthKit, HomeKit, or other Apple frameworks (none currently used). Nothing in these Terms will be deemed an admission that you may have such claims.

20.6 Intellectual property rights

You and Family Odyssey acknowledge that, in the event of any third-party claim that the iOS app or your possession and use of the iOS app infringes that third party's intellectual property rights, Family Odyssey, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim, to the extent required by these Terms.

20.7 Legal compliance

You represent and warrant that (a) you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a "terrorist supporting" country; and (b) you are not listed on any US Government list of prohibited or restricted parties (see also Section 19.16).

20.8 Developer name and address

For any questions, complaints, or claims with respect to the iOS app, contact: TNSE Trading LLC, 620 Keltonhurst Dr, Pataskala, OH 43062, USA, [email protected].

20.9 Third-party terms of agreement

You must comply with applicable third-party terms of agreement when using the iOS app (for example, your wireless data service agreement when using cellular features).

20.10 Apple as third-party beneficiary

You and Family Odyssey acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms with respect to the iOS app, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you with respect to the iOS app as a third-party beneficiary.

21. Google Play Additional Terms

These additional terms apply to your use of Family Odyssey on Android devices distributed through Google Play and supplement the rest of these Terms. In the event of conflict between this Section 21 and other provisions of these Terms with respect to the Android app, this Section 21 controls.

21.1 Distribution and Google's role

Google Play is operated by Google LLC ("Google"). Google is not a party to these Terms (other than as expressly provided here) and has no responsibility for the content or operation of the Android app beyond the distribution-related responsibilities set out in the Google Play Developer Distribution Agreement and the Google Play Terms of Service that you accept directly with Google. Family Odyssey, not Google, is responsible for the Android app.

21.2 Google Play Terms of Service

Use of Google Play (including in-app purchases) is also governed by the Google Play Terms of Service and any other terms presented to you at install or purchase time. In the event of a direct conflict between Google's terms and these Terms with respect to Google's billing or store-distribution rules, Google's terms govern those specific aspects.

21.3 Removal from Google Play

Google may remove the Android app from Google Play at any time consistent with its policies. Such removal does not, by itself, terminate these Terms; however, if removal is the result of a violation of these Terms, Section 3.4 (suspension and termination) may apply.

21.4 Designed for Families and policy compliance

If we enroll the Android app in the Google Play "Designed for Families" program or its successors, the program's policies (including limits on advertising SDKs and analytics) apply in addition to these Terms.

22. Service Modifications & Discontinuation

22.1 Right to modify the Service

We may modify, add, or remove features of the Service at any time, in our discretion, including non-AI features (Section 5.19 covers AI specifically). Where a modification materially reduces a feature you currently use, we will provide reasonable advance notice via in-app banner, push notification, or email to your Account email address.

22.2 Discontinuation

We may suspend or discontinue the Service, or any portion of it, with reasonable advance notice (typically 30 days or longer where required by law). For paid Premium features that are discontinued during a paid billing period, we will provide a pro-rata refund or service credit where required by your local consumer law (see Section 16 and the Appendices).

22.3 Maintenance

We may perform planned or emergency maintenance that temporarily interrupts the Service. Where maintenance is planned, we will use reasonable efforts to schedule it during low-usage windows and to communicate in advance where practical.

22.4 Geographic availability

The Service may not be available in all countries or to all users. We may add, remove, or restrict availability in particular jurisdictions to comply with law or to manage operational risk. Where access is withdrawn from a jurisdiction, we will provide reasonable notice and a data-export window (Section 3.8).

22.5 No guarantee of uninterrupted service

The Service is provided as a best-effort consumer service without an explicit service-level agreement (Section 12). We are not liable for occasional outages, latency, or feature degradation, except where required by mandatory consumer-protection law.